Client Relations Managers
An important team at EduGlobal is our group of country-specific Client Relations Managers, who act as a central point of contact for all institutions working with EduGlobal. Each Client Relations Manager is responsible for building and maintaining relationships with these institutions, helping to identify opportunities for EduGlobal to offer support and assistance, and facilitating the delivery of our services and solutions.
EduGlobal Client Relations Managers are professionals in client service management and are each alumni of the country study destination they oversee.
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Client Relations Manager, UK & Ireland
Grace Lin
林潇
Grace Lin first came to EduGlobal in 2005, when she began work as a member of the Data Team. Quickly proving herself to be one of EduGlobal's most driven and valuable employees, Grace soon moved on to become Client Relations Manager for the UK.
Grace is an alumna of the University of Dundee, where she gained first-hand experience in international education. Grace has a strong background in working to meet the needs of her international clients, with previous experience as an institution's China representative.
Bachelor of Science (Honors) in Financial Economics – University of Dundee
Contact:
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Client Relations Manager, Canada
Lina Li
李娜
Lina Li joined EduGlobal in 2008. As a graduate of both the College of New Caledonia and Simon Fraser University, Lina is well equipped to understand and serve the interests of EduGlobal’s Canadian institution partners.
Lina has a strong background in client service, with work experience at China Minsheng Banking Corp., Ltd. and various retail businesses in China.
Bachelor of Business Administration in Human Resources Management – Simon Fraser University
Contact:
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Client Relations Manager, Australia
May Song
宋咏梅
Prior to joining the EduGlobal team in April 2010, May acted as an English training consultant. Working with adult students reinforced her belief in the importance of education as a life-long process. May is pleased to be working in international education, so that she can contribute to these growing international relationships and foster opportunities for both Australian institutions and Chinese students.
Bachelor of Arts in English – Central South University
Master of Human Resource Management – The University of Newcastle
Contact:
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Client Relations Manager, New Zealand
Mica Yao
姚竹
Mica Yao has been a member of the EduGlobal team since 2008 and serves as the Client Relations Manager for our New Zealand Institutions.
Mica is a graduate of Auckland University of Technology and whilst living abroad worked in various New Zealand companies in a service management capacity. Mica also has a background in presenting for various brands and shows in China and brings this valuable skill set to EduGlobal.
Bachelor of Business in Management, Bachelor of Business in Marketing – Unitec New Zealand
Graduate Diploma in Business Management, Graduate Diploma in Business Marketing – Aukland University of Technology
Contact:
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Client Relations Manager, US
Cathy Guan
关芳
Cathy began work at EduGlobal in 2009 as US Client Relations Manager. She has a strong background in client services and client relations, with experience as Sales Manager for a foreign trade company in Beijing. Cathy is also an international graduate, having gained a Master of Science in Communications from Central Connecticut State University, with a focus on Organizational Communication and Public Relations.
Bachelor of Arts in Economics – Beijing Normal University
Master of Science in Communications – Central Connecticut State University
Contact:
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